The Xfinity app consolidates all aspects of the Xfinity experience into a single, easy-to-use platform. Xfinity customers can activate their service quickly and easily and access 24/7 real-time support. Best of all, it’s free.
With the Xfinity app, customers can easily manage their accounts, view plan details, pay bills, and even upgrade or change their service. Plus, Xfinity Rewards offers exclusive perks, unique experiences, and product benefits to app users.
The app includes tools to help customers troubleshoot their internet connection, get outage updates, and restart their equipment. Xfinity also provides an extra layer of security with sign-in alerts to keep personal information safe.
Customers who choose the xFi Gateway can unlock even more tools and features within the app. xFi provides personalized tools and tips to help improve WiFi performance, test internet speed, and protect devices with Advanced Security. Parental controls are also included, allowing users to pause WiFi to connected devices, set device limits, and more.
Getting started with the Xfinity app is simple, requiring only an Xfinity ID and password. If assistance is needed, customers can create a new Xfinity ID, look up their existing ID, or reset their password through the app.
For more information on privacy options related to ‘California Civil Code §1798.135: Do Not Sell My Info,’ visit www.xfinity.com/privacy/manage-preference.